INTERIM CHIEF OPERATING OFFICER - MEDICAL GROUPS

INTERIM CHIEF OPERATING OFFICER – MEDICAL GROUPS

IMMEDIATE AVAILABILITY

OPEN TO ROLES:

COO (Medical Groups)

Group Size: up to 3,400 providers
EDUCATION, LICENSES & CERTIFICATIONS:

BS, Healthcare Admin – Wayland Baptist University

MA, HR – Wayland Baptist University

Certification: Six Sigma Green Belt
RELEVANT EXPERIENCE:

SVP/COO – Medical Group

VP, Surgical Service Line

PROFESSIONAL SUMMARY:

Outcome-driven and accomplished healthcare executive with extensive experience in leading and transforming ambulatory operations, instituting strategic initiatives to optimize patient care, operational efficacy, and financial performance.  Highlighted by a consistent record of exceeding revenue and performance expectations.  Strategic thought leader, adept at turning underperforming units into successful profit generators, driving growth, expanding service lines, and adapting to evolving healthcare landscapes through best practice implementations and workforce optimization. Substantially enhanced system efficiencies and streamlined processes, dramatically reducing operating costs while increasing the bottom line.  Passionate innovator, credited with launching customer-centric initiatives, bolstering customer satisfaction and loyalty.  Stellar track record of fostering collaborative relationships with interdisciplinary teams, physicians, and stakeholders, while surpassing organizational goals.  Committed to delivering high-quality patient-centered care while maintaining compliance with regulatory standards and ensuring patient-centric experience.

STRENGTHS:

  • Physician Partnerships
  • Ambulatory Operations Mgmt
  • Service Line Growth
  • Revenue Optimization
  • Strategic Planning
  • Team Building & Leadership
  • Cross-Functional Collaboration
  • Policy Development
  • KPIs & Performance Metrics

PROFESSIONAL HIGHLIGHTS:

  • Successfully integrated two medical groups, uniting 3,400 providers across 104 specialties and over 300 locations, generating an annual gross revenue of $1.1B.
  • Significantly bolstered primary care accessibility, driving surge of 8K new patient visits within six-month period.
  • Elevated patient satisfaction metrics from 50th percentile to 75th percentile, reflecting significant enhancement in overall patient experience.
  • Reduced patient emergency room visits by introducing telehealth and asynchronous online exams.
INTERIM LEADERSHIP PLACEMENT The right talent – right when you need them.
Our Interim Leaders are instrumental in leading change for our client organizations. HARTZ Search is hands-on throughout the interim assignment, providing oversight and guidance for our interim professionals. Our Interim Leaders provide weekly progress reports to ensure alignment with our client’s goals. Communication and performance are our number one goals – we achieve this consistently for our clients with interim leaders that make a difference.
We know our interim talent pool, keep open communication, and provide seamless transitions from interim to permanent placements.