INTERIM AMBULATORY PRACTICE & TELEHEALTH LEADER

INTERIM AMBULATORY PRACTICE & TELEHEALTH LEADER

AVAILABLE AFTER APRIL 1, 2024

OPEN TO ROLES:

Ambulatory Practice/Telehealth/Virtual Health/Senior Director/VP
EDUCATION, LICENSES & CERTIFICATIONS:

MBA- Texas Tech University, Lubbock, TX

Certification: Health Organization Management (HOM)- Texas Tech University, Lubbock, TX

BS- Lubbock Christian University, Lubbock, TX

American Telemedicine Association, Tennessee

Rural Health Association, Telehealth and Medicine Today Peer Review Board
RELEVANT EXPERIENCE:

VP, Telehealth Services for Ambulatory & ED Corporate Director, Virtual Health

Executive Director, Virtual Health Program Department

Director, Clinical Operations & Telehealth Program

Senior Director, Telemedicine Director, TexLa Telehealth Resource Center

PROFESSIONAL SUMMARY:

Influential Leader with a successful record as a product, program, and operations leader within the healthcare industry. A forward-thinking operational strategist, skilled in transforming the healthcare experience for patients and providers. Deep experience in program management, process improvement, customer relationship management, product planning, and data-driven decision-making. Results-driven and cost-conscious in achieving organizational and departmental goals. Spirited team builder and talent developer who can motivate, inspire, and empower peak performance for outstanding quality care and service delivery.

STRENGTHS:

  • Business Operations Management
  • Strategic Planning & Collaboration
  • Project Management
  • Program Oversight
  • KPI Management
  • Process Improvement
  • Workflow Optimization
  • Policy Development
  • Healthcare Information Technology (HIT)
  • Cross-functional Team Development

PROFESSIONAL HIGHLIGHTS:

  • Developed service-centric strategies and plans, including provider protocols and process workflows with data-driven awareness, to consistently exceed service levels in a highly dynamic and fast-changing environment.
  • Optimized organizational cadence within eight months, improving policies and key performance indicators by spearheading strategy development for existing and new service lines to include provider protocols and workflows.
  • Catalyzed opportunity to reach beyond direct-to-consumer virtual urgent care. Pioneered and steered implementation of emergency department discharge follow-up solution within 10 months.
  • Develop strategic plans to expand healthcare services for multiple state applications.
  • Offered departmental guidance on the development of patient-focused healthcare solutions. Assisted in the negotiation of contracts with appropriate parties.
  • Triumphed over challenges and change to secure seamless Identified needs to provide virtual solutions and develop workflows. Built strong a workforce, coached and trained staff.
  • Operationalized virtual health initiatives, including identifying new platforms and hardware by applying sound judgment and decisive decision-making to vet and purchase highly efficient technology and software.
  • Championed virtual care program expansion, including school-based telehealth and a new Tele-Neonatology program within two months.
  • Successfully integrated and embedded Telehealth into the EMR system (Epic) within three months for a standardized and sustainable single-source operational system for ambulatory and hospital-based.
INTERIM LEADERSHIP PLACEMENT The right talent – right when you need them.
Our Interim Leaders are instrumental in leading change for our client organizations. HARTZ Search is hands-on throughout the interim assignment, providing oversight and guidance for our interim professionals. Our Interim Leaders provide weekly progress reports to ensure alignment with our client’s goals. Communication and performance are our number one goals – we achieve this consistently for our clients with interim leaders that make a difference.
We know our interim talent pool, keep open communication, and provide seamless transitions from interim to permanent placements.