INTERIM CHIEF OPERATING OFFICER
IMMEDIATE AVAILABILITY
| OPEN TO ROLES:
CEO, CAO, COO Bed Size: 25-200 |
| EDUCATION, LICENSES & CERTIFICATIONS:
BA – Business Admin, Angelo State University MBA – Angelo State University
|
| RELEVANT EXPERIENCE:
Asst. CEO VP, Operations COO Interim CEO |
PROFESSIONAL SUMMARY:
Highly talented 25+ years healthcare executive experience, with exceptional skills in operations and financial management, and healthcare administration. Results-oriented team leader with abilities in contract negotiations, business development, and strategic and financial forecasting with multi-site facilities. Strong patient relations and exemplary people skills. Troubleshooting – able to analyze critical issues, define sensible strategies, and apply creative solutions. Public relations and marketing – develop confident, assertive marketing strategies and follow through with effective communications. Specializing in budgeting and forecasting – correctly identify and assess the critical path to success, using various forecasting models.
STRENGTHS:
- Operations Management
- Public Relations
- Strategy Development
- Financial Forecasting
- Budgeting
- Collaborative
- Goal Oriented
PROFESSIONAL HIGHLIGHTS:
- As COO, managed facility-wide action plans that increased physician satisfaction from the low 70%s to 95% in one year. Leveraged increased satisfaction results to improve physician recruitment.
- Developed proforma for de novo hospital in Southwestern US; worked with architects and physician investors in the design and hospital workflow.
- Worked with physicians and leadership for process change to ensure high quality of care in achieving Core Measures and HCAHPS, as well as reduction in length of stay and utilization moving the overall organization to 87% satisfaction in nursing and ancillary services.
- Provided Revenue Cycle and Operational oversight to a Midwest hospital reducing the unbilled claims by $10 Million in 7 months.

We know our interim talent pool, keep open communication, and provide seamless transitions from interim to permanent placements.
