INTERIM DIRECTOR PATIENT FINANCIAL SERVICES & HEALTH INFORMATION MANAGEMENT
AVAILABLE AFTER APRIL 1, 2024
| OPEN TO ROLES:
Director Patient Financial Services/Health Information Management |
| EDUCATION, LICENSES & CERTIFICATIONS:
BA, Biology; Math Minor – University of TN MBA Healthcare Admin – Strayer University Registered Health Information Administrator |
| RELEVANT EXPERIENCE:
Director, Account Resolution, Patient Financial Services Interim Consultant for Director, Health Information Management Vice President, Health Information Management |
PROFESSIONAL SUMMARY:
| Accomplished Healthcare Leader who bridges physician practices, ambulatory and hospital operations by developing trust amongst the stakeholders to reach or exceed metrics. Recognized for expertise in management of Accounts Resolution by improving processes that resulted in revenue growth, Billing, Clinical Documentation Improvement (CDI), Denials Management, Charge Capture, Managed Care Contract Reviews, Payment Variance Reviews, Coding and Health Information Management. Strong track record in developing and implementing solutions and Key Performance Indicators (KPIs) that consistently enable strategic growth. Knowledge of industry best practices utilized to enable organizations to strengthen processes and manage change. Developed a great rapport with Payers and Third-Party Vendors to ensure a successful outcome of the appeal review processes and operational policies and procedures to meet business requirements. |
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STRENGTHS:
- HIM/PFS
- Revenue Integrity
- Denial Management/Appeals Processing
- Coding Application & Reimbursement Software
- Payment Variance Analysis
- Coding Compliance
- Clinical Documentation Improvement
- Strategic Planning
- Project Management
PROFESSIONAL HIGHLIGHTS:
- Identified and resolved contractual issues by negotiating and facilitating revenue cycle contracts resulting in 15% savings.
- Developed strategy and supported the implementation to reduce Discharged Not Final Billed (DNFB) by $30M by having a strong relationship with physicians/medical leaders.
- By analyzing the existing systems and processes, drove $50M in reimbursement by streamlining account resolution and coding processes, standardizing CDI process and reevaluating registration processes.

We know our interim talent pool, keep open communication, and provide seamless transitions from interim to permanent placements.
