RN Currently Licensed In: California and South Carolina (Compact)
Pediatric ALS, Advanced CLS, CEN, BLS
Interim Director ICU and Emergency Svcs.
Interim Director Acute Care/Emergency Svcs. (Including Med Surg/ICU)
Interim Director/Manager Pediatric Emergency Svcs. And ICU
Interim Director/Manager Acute Care/ED
Interim Director/Manager Emergency Svcs.
PROFESSIONAL SUMMARY: Successful and progressive interim nursing leader. Excellent leadership, management, team building and communication skills, with proven ability to set and achieve goals quickly within each engagement. Good understanding of a union environment. In-depth knowledge of all federal and state regulatory requirements for Utilization Review including JCAHO. Excellent Change Agent with proven results.
NURSE EXECUTIVE STRENGTHS:
Quality and Risk Management
Operational & Financial Improvement
Total Quality Management
Increased overall ED patient satisfaction from 89.7% to 95.9% within three months.
Increase in patient satisfaction scores to goal or above 6 out of 8 months of engagement.
Successful preparation and completion of Joint Commission survey, no type 1’s; no recommendations.
Create Orientation Plan and Materials for new ICU hires.
Preparation of annual ED $12m budget for ED of 632 bed Acute-Care Facilities.
Implementation of timely HR issues, including union/grievance responses.
Organization and implementation of initial service excellence response from ED in participation with hospital-wide initiatives